The predicted coverage results from the coverage checker should be taken as a guide only. While we try to ensure accuracy, we have not individually tested every location for coverage. This means there may be some differences between the predicted and actual coverage available. Factors such as building materials and physical structures (including but not limited to basements, lifts, underground car parks and window finishings), environmental and local conditions (including but not limited to natural landscapes, trees, and topography), new development sites, urban density, device and software, download source and network traffic may impact your experience. Your intended use (calls, SMS or data) and your specific device may determine whether you can access our 5G or 4G network (when available).

To access the 5G network, you will need a 5G-approved device and to be in a 5G coverage area with an eligible phone plan. When not in a 5G coverage area, or when 5G is unavailable, your 5G-approved device will use our 4G network (if available). If you do not have a 5G-approved device, you can access our 4G network (if available) with your eligible phone plan, when in a 4G coverage area.

If you’re using a VPN, this could prevent the network coverage checker from getting an accurate reading on your location, which may impact the accuracy of your results. We recommend turning off your VPN while using the network coverage checker.
Predicted network coverage is generally applicable for consumers.