28 day SIM Plans

Yes, you can contact emergency services using a Lebara approved device.

Using a device other than an approved Lebara device may impact your ability to call emergency services and we may not be able to supply services to non-approved devices.

Yes, you can get a $2 SIM card only that doesn’t have any credit.

You then have the option to recharge your main balance to add credit and use a Pay As You Go Plan, or recharge with a Lebara plan to get data and call inclusions.

Yes. All Lebara plans can be used with an eSIM, if your device is eSIM compatible.

Here are the steps to activate your eSIM.

Step 1
Purchase a Lebara Plan online and select eSIM in the checkout. Check that your device is eSIM compatible.

Step 2
Activate your plan through our online activation journey.

Step 3
Scan the QR code in the first email we sent you.

Step 4
Enter the 4-digit confirmation code in the second email we sent you.

Step 5
Your new Lebara plan is ready to use on your device with your eSIM.

For more information, check out our eSIM support page.

Yes. You can bring your current number across to Lebara when you activate your new plan.

With Auto Recharge, when your current plan expires, your prepaid service will be automatically recharged with the same plan as your most recent recharge. Auto Recharge is available on our 28 day SIM Plans, 365 day SIM Plans and Data Only Plans.

Auto Recharge will be turned on by default if you have provided your payment card details to pre-authorise your purchase or if you have stored your payment details and you did not opt-out. You can opt-out at any time via your My Lebara account.

Prepaid Plan

You must activate your Lebara SIM by the specified offer activation date to benefit from advertised offers. In any event, the Lebara SIM must be activated within 365 days of purchase. More information about the underlying plans on which the offers are based can be found in the individual plans’ Critical Information Summary (CIS). When you activate your Lebara SIM, you accept the Lebara Standard Form of Agreement. The Lebara Standard Form of Agreement and Critical Information Summaries are available on our terms page. All offers are subject to change. Recharge costs after the offer period are as set out in the plan CIS. Not transferrable or redeemable for cash. Not for commercial or resale purposes. Data for use in Australia. You can have up to a total of 4 active Lebara mobile services under your name.

To use the Prepaid Plan services, you must first purchase a Lebara SIM Card or have an eSIM capable device. You bring your own mobile, tablet or laptop.

28 Day plans

For $25, $30, $35, $40 and $50 SIM Plans (28 day expiry), all inclusions expire after 28 days from last recharge, or upon next recharge, whichever occurs first. See below for data banking. All offer end dates and recharge times are in Australian Eastern Standard or Daylight time (AEST/AEDT) in Sydney, Australia. Lebara reserves the right to extend any offer.

Double Data for first 3 recharges offer

For use in Australia only. Double Data applicable to $30 & $35 SIM Plans (28 day expiry) for first 3 consecutive recharges within 90 days of activation when you activate by 03/08/26 (unless extended). Activation counts as first recharge. Bonus data is applied within 72 hours of successful activation/recharge. Standard inclusion data for subsequent recharges apply. New customers only.

Auto Recharge offer

For $25, $30, $35, $40 and $50 SIM Plans (28 day expiry), get 10% off with Auto Recharge until 03/08/26 (unless extended).

Auto Recharge will be switched on automatically if you have added your payment card to pre‑authorise a purchase, or if your payment details are saved and you did not opt out of Auto Recharge manually. You can turn Auto Recharge off at any time by logging into your My Lebara account.

Plan Stacking

Long term plans can be stacked. You can add a long term plan (365 day expiry) on top of your current 28 day plan or another long term plan, and it will get activated automatically once your existing plan ends. You can stack up to 24 months of plans.

Data Bank

All plans except Standard Plan/PAYG include Data Bank. You can save up to 500GB of unused included data or bonus data from your 28 day plan period (or from the end of the term for Data Only plans) when you recharge with another eligible plan before your expiry date.

If you recharge on another eligible Data Bank plan within 48 hours after plan expiry (grace period), you will be able to retain your Data Bank balance. After 48 hours, any unused data from your Data Bank will be lost. Data Bank data cannot be used during this grace period.

Your Data Bank becomes active only once data has been saved into it. Data Add-ons cannot be saved. Any data above the 500GB limit will expire on your next recharge or expiry date, whichever occurs first.

If you use all your included, bonus and banked data before your plan expires, your data access will stop unless you have Main Balance credit (charged at $0.03/MB), or you recharge with a Data Add-on or an eligible plan that includes data.

Data Gifting

All plans except Standard Plan/PAYG are eligible for Data Gifting. You may gift up to a total 10GB within a rolling 30 day period from your Data Bank to any other Australian Lebara customers who are on a Data Bank plan with an activated Data Bank. A cap of 5 transfers per 24 hour period, with a minimum of 50MB and a maximum of 2GB per transaction applies. Included and bonus data cannot be gifted until it has been banked into your Data Bank. Data from Data Add-ons cannot be gifted (only data from your Data Bank).

Unlimited Standard National Talk & Text

Excludes premium services and network based video calls. Personal use only. Fair use policy applies.

When you’re in Australia the following services are unlimited and included:

• calls to standard national mobiles and fixed lines;
• calls to 13, 1300 and 18 numbers;
• calls to voicemail; and
• standard national SMS and MMS.

All other services are excluded, including but not limited to:

• Calls made, SMS sent, and data used when you are roaming onto an Australian network other than the Vodafone Mobile Network;
• Premium rate numbers;
• Any other special numbers as determined by Lebara which may be disclosed on the Website from time to time;
• Voice call diverts;
• Any voice call, SMS or MMS which is rerouted by a third party and/or re-routed to an international destination or to a premium number or service, any form of video calls;
• Use of the Vodafone Network that is for a non-personal or commercial purpose or for resale by you;
• And calls and SMS to the Pivotel Network

Unlimited International Standard Calls and Text to International Destinations

Where included in your plan, includes standard voice calls from Australia to standard mobile and fixed line numbers in the selected list of destinations, and standard text from Australia to selected listed destinations. See plan CIS for availability and list of destinations. Destinations and inclusions may change from time to time in accordance with the Lebara Standard Form of Agreement. Excludes all other voice and text services including premium services, special and overseas free phone numbers and video calls and may exclude calls and text to services on some networks. Calls charged in per minute increments as per the PAYG rates (International Pay As You Go rates). Not available on Standard/PAYG plans. Fair Use Policy applies.

International calls and text to Zone 1 destinations
Where included in your plan, includes standard voice call minutes from Australia to standard mobile and fixed line numbers and standard text from Australia to selected list of destinations. Excludes all other voice and text services including premium services, special and overseas free phone numbers and video calls and may exclude calls to services on some networks. Calls charged in per minute increments. See plan CIS for availability and list of destinations and inclusions. Destinations and inclusions may change from time to time in accordance with the Lebara Standard Form of Agreement. Fair Use Policy applies.

Standard international text

One SMS is up to 160 characters long.

5G and speed capping

Lebara uses the Vodafone network. You will access data on our 4G or 5G network. Vodafone’s 5G network is rolling out to selected areas of major Australian cities. You can use your 5G approved device, with an eligible Lebara plan, in a Vodafone 5G Coverage area to access the 5G Network. In non 5G coverage areas, you will automatically switch to Vodafone’s 4G network. Actual speeds vary due to location & network congestion. To check coverage and for updates when 5G is coming to your area visit our network page. 5G is not offered on the Standard/PAYG plan or if the CIS specifies a plan as 4G only. Our Lebara plans are speed capped, which means your network speed for 28 day voice plans is capped to a maximum speed of 150Mbps or 200Mbps ($50 SIM Plan only). These speeds are the maximum potential speeds that you may get access to. The actual network speed you experience may be slower and will vary depending on various factors including your device, location, available bandwidth and source of download.

What can I do at 150/200Mbps?

Data is capped on our current in-market plans at speeds of up to 150/200Mbps. This is typically suitable for day-to-day usage of your mobile devices including standard definition video streaming, listening to music, video calling, web browsing, social media, email, and messaging. This is maximum potential network speed and actual speeds will vary and may be slower.

Early termination charge

You can cancel whenever you want. There is no fee for cancellation. However, if you terminate the plan prior to the plan expiry, the plan price and any remaining credit will not be refunded. This does not limit any consumer protection rights or remedies you may have, including under the Australian Consumer Law.