You’ll access data on our 4G network. Check your coverage.
Our Lebara plans are speed capped, which means your network speed is capped to a maximum speed of 150Mbps. These speeds are the maximum potential speeds that you may get access to. The actual network speed you experience may be slower and will vary depending on various factors including your device, location, available bandwidth and source of download.
With Auto Recharge, when your current plan expires, your prepaid service will be automatically recharged with the same plan as your most recent recharge. Auto Recharge is available on our 30 Day, Long Expiry and Data Only Plans.
Auto-recharge will be turned on by default if you have provided your payment card details to pre-authorise your purchase or if you have stored your payment details and you did not opt-out. You can opt-out at any time via your My Lebara account.
Yes. You can bring your current number across to Lebara when you activate your new plan.
Yes. All Lebara plans can be used with an eSIM, if your device is eSIM compatible.
Here are the steps to activate your eSIM.
Step 1
Purchase a Lebara Plan online and select eSIM in the checkout. Check that your device is eSIM compatible.
Step 2
Activate your plan through our online activation journey.
Step 3
Scan the QR code in the first email we sent you.
Step 4
Enter the 4-digit confirmation code in the second email we sent you.
Step 5
Your new Lebara plan is ready to use on your device with your eSIM.
For more information, check out our eSIM support page.
Our Medium and Large Long Expiry plans are 5G enabled.
With a 5G approved device you could access our 5G network if you are in a 5G coverage area. Our 5G network is rolling out in selected areas of major Australian cities. Check your coverage.
On our plans you’ll receive data at speeds of up to 150Mbps, which is great for day-to-day usage of your mobile devices including standard definition video streaming, listening to music, video calling, web browsing, social media, email and messaging. This is maximum potential network speed and actual speeds will vary and may be slower.
Yes, you can contact emergency services using a Lebara approved device.
Using a device other than an approved Lebara device may impact your ability to call emergency services and we may not be able to supply services to non-approved devices.
