Data and International Calls Add-ons

Prepaid Plans
Must activate your Lebara SIM within 365 days of purchase. When you activate your Lebara SIM, you accept the Lebara Standard Form of Agreement. A summary and the full agreement are available on our terms page. All offers subject to change. Recharge costs additional. Not transferrable or redeemable for cash. Not for commercial or resale purposes. Data for use in Australia. You can register up to 4 mobile services for 30 day plans and up to 4 mobile services for long term plans, under your name.

To use the Prepaid Plans service, you must first purchase a Lebara SIM Card. You bring your own mobile, tablet or laptop.

Add-Ons
The Small Data Pack, Medium Data Pack, Large Data Pack and International Call Pack are valid for 30 days.

Plans Stacking
We’ve designed our long-term plans to be ‘stacked’. Lebara Mobile’s Long Term Plans are programmed to be stacked. Meaning, you can recharge with a long term plan and it will stack to your existing 30 day or long term plan. Your new long-term plan starts only once your current plan expires. You can stack Lebara plans up to 24 months maximum.

Data Bank
All plans except PAYG are eligible for Data Bank. Up to 200GB unused data in a 30 day period may be banked into a Data Bank for use in the next 30 day period if the plan is recharged or a new plan is purchased that includes a Data Bank (Data Bank plan) before the expiry date. You have a 48 hour grace period to recharge or purchase another Data Bank plan after the expiry date to bank accumulated data into your Data Bank, otherwise the data will be lost. Data in the Data Bank cannot be used during the grace period. Your Data Bank is not activated until unused data has been banked. Only included data and bonus data can be banked into your Data Bank. Data pack data cannot be banked. Unused data in excess of 200GB expires on next recharge or expiry date, whichever is earlier. If all current included, bonus and Data Bank data is used before 30 days has elapsed, access to data will cease unless you have a main balance (excess data charged at $0.02/MB) or until you recharge or purchase a data pack or a new plan that includes data.

Data Gifting
All plans except Standard Plan/PAYG are eligible for Data Gifting. You may gift up to a total 10GB of data per 30 days from your Data Bank to any other Australian Lebara customers who are on a Data Bank plan with an activated Data Bank. A cap of 5 transfers per 30 days, with a minimum of 50 MB and a maximum of 2GB per transaction. Included and bonus data cannot be gifted until it has been banked into your Data Bank at the end of the 30 day period. Data from data add-ons cannot be gifted (only data from your Data Bank).

Unlimited National Talk & Text
Excludes premium services and video calls. Personal use only. Fair use policy applies.
When you’re in Australia the following services are unlimited and included:
• calls to standard national mobiles and fixed lines;
• calls to 13, 1300 and 18 numbers;
• calls to voicemail; and
• standard national SMS and MMS.

All other services are excluded, including but not limited to:
• calls made, SMS sent, and Data used when you are roaming onto an Australian network other than the Vodafone Mobile Network;
• premium rate numbers;
• any other special numbers as determined by Lebara which may be disclosed on the Website from time to time;
• voice call diverts;
• any voice call, SMS or MMS which is rerouted by a third party and/or re-routed to an international destination or to a premium number or service, any form of video calls;
• use of the Vodafone Network that is for a non-personal or commercial purpose or for resale by you;
• and calls and SMS to the Pivotel Network.

Unlimited International standard calls
Excludes premium services, special and overseas free phone numbers and video calls. Calls charged in per minute increments. Standard Voice Calls to selected list of countries. See CIS per plan for list of countries. Countries may change from time to time. Fair Use Policy applies.

Unlimited standard text to international countries
Excludes premium services. Only applicable to Small 30 Day, Medium 30 Day, Large 30 Day, Extra Large and Extra Extra Large plans. Refer to CIS for list of countries. Countries may change from time to time. Fair Use Policy applies.

Bonus international minutes to countries in Zone 1, Zone 2
Where applicable, excludes premium services, special and overseas free phone numbers and video calls. Calls charged in per minute increments Standard Voice Calls to selected list of countries. See CIS per plan for list of countries. Countries may change from time to time. Fair Use Policy applies.

Standard International SMS
One SMS is 160 characters long.

5G and speed capping
Lebara uses the Vodafone’s network. Vodafone’s 5G Network is progressively being rolled out to selected parts of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth. 5G approved device required, with an eligible Lebara plan, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to Vodafone’s 4G networks. Actual speeds vary due to location & network congestion. Check coverage and for updates when 5G is coming to your area on our 5G network support page.

Early termination charge
There is no fee for cancellation. However, if you terminate the plan prior to the plan expiration, any remaining credit will not be refunded.