Access our new 5G network with a compatible 5G phone within a 5G coverage area as part of a trial on selected plans until 26 October 2022 (unless extended). 5G is rolling out in selected areas of major cities. T&C apply.
Score bonus data for your first three months when you purchase selected Lebara 30 day plans. Our plans come with up to 200GB data banking so you can roll over your unused data each month! Ts&Cs apply.
At Lebara, we are here to make things easier for you with our value prepaid plans. They call us best of the best for a reason!
Lebara offers a range of flexible plans, with no lock-in contracts. Simply choose a prepaid plan to suit your usage, preferences and lifestyle.
You can order your SIM online and have it delivered either express—or as standard delivery. Or, you can pick up a SIM from Lebara’s partner outlets, which include Woolworths, Coles, Big W and selected retail stores, giving you plenty of choice of where to buy your SIM.
To activate your prepaid plan, click the link and follow the prompts! You’ll be asked whether you’d like to keep your existing number or receive a new one.
With the Lebara app, you can effortlessly activate your SIM, manage your account and recharge with the click of a button. Download the Lebara app to access everything you need, all at your fingertips.
Lebara offers a flexible, convenient range of 30-day prepaid plans to suit every lifestyle and budget—ranging from $14.90 to $69.90 per 30 days. Our short-term prepaid plans offer:
Our 30 day prepaid plans also include generous international call inclusions, allowing you to call up to 60 countries to easily connect with your loved ones.
Plus, there are no surprise charges and no lock-in contracts, and our friendly customer service team is always here to help.
For long-term phone and data needs, Lebara offers a range of straightforward, value packed 180 and 360-day prepaid plans.
All of our long-term plans offer unlimited national standard talk and text, data options ranging from 80 to 425GB, and generous international inclusions. Lebara’s unlimited international prepaid plans give you the flexibility to call anywhere in the world, from North America to Latin America, to Europe, Asia and Africa.
What’s more, we’ve designed our long-term plans to be ‘stacked’. This means that you can top up a long-term plan, and it will add on to your existing 30-day or long-term plan. Your new long-term plan starts only once your current plan expires. You can stack Lebara plans for as many as 24 months.
Our data only plans are great for anyone working from home, and give you the freedom to only pay for the data that you need.
Lebara offers three options for data only plans:
All of our data only plans are effortless to manage, with data banking up to 200GB—no matter the plan you choose. Visit our Data Only plans page for more information.
Got questions about our prepaid plans? From SIMs and plan specifics to recharging, banking data and more, we answer some of your frequently asked questions.
If you don’t find what you need here, contact our customer service team on 1300 126 122.
Lebara offers a range of value packed mobile prepaid plans, made to suit a variety of needs and lifestyles—and they’re effortless for you to manage. To select the right plan for you, there are a few factors you can consider:
Browse Lebara’s prepaid plans and find the right option for you and your requirements.
Activating your prepaid plan is easy! Do it:
When you activate your plan online, enter your Lebara number and the last four digits of the ICCID number printed on your Lebara SIM starter pack. Remember to tick ‘PORT IN’ if you’d like to port your existing phone number.
From there, follow the prompts. Whether online, by phone or in store, you’ll need to provide your name, Australian residential address, email address and valid identification. Valid forms of ID include one of the following:
Your SIM should now be active. If you require further assistance, feel free to call our customer service team on 1300 126 122.
There are a number of ways to recharge your prepaid plan:
Recharge your plan from anywhere in the world; just log in to your MyLebara account and use your debit or credit card.
Yes! With Lebara prepaid plans, you can bring your own (BYO) phone number or choose a new one.
Porting your existing number to your Lebara SIM card is easy. Once you get your SIM, visit lebara.com.au/activate and tick ‘PORT IN’ when prompted.
You’ll receive a verification PIN by SMS on your existing mobile service to which you must reply using the same PIN. Ensure your service is active and has enough credit to reply to this verification SMS.
If you need assistance, call customer service on 1300 126 122.
Note that porting may take four to eight working hours.
For important information on your plan, check out the critical information summary on your SIM’s page:
For general support i.e. how to download the Lebara app, our online support page provides a wealth of information about your Lebara prepaid plans.
Here, you’ll find articles that answer questions across a range of categories relating to your Lebara experience, such as joining Lebara, managing your account, making general enquiries, and downloading and using the Lebara app. You can enter your query into the search box at the top of the page, or simply browse the list of topics by category to find what you need.
Topics covered include:
It’s pretty comprehensive, but if you can’t find what you’re looking for, please call our friendly customer service team on 1300 126 122.