Leaving Lebara Mobile
We’re sorry to see you go.
If you would like to keep your existing mobile number but leave Lebara Mobile, please contact your new service provider. They will be able to initiate the transfer request. Your account with Lebara Mobile will be automatically terminated once your number is successfully transferred.
If you’d like to cancel your current number and close your Lebara Mobile account, please email us at firstname.lastname@example.org.
Any remaining balances will not be refunded if you would like to terminate or transfer your service.
To transfer ownership of your account to someone else, please send an email to email@example.com with the following details:
- Lebara Phone Number
- Transferer’s Australian Driver’s License or Passport
- Transferee’s Australian Driver’s License or Passport
- SIM card Photo – Showing 20 Digit ICCID number