We are aware some customers are currently experiencing interruptions to voice calls. Our technical teams are working to resolve the issue as quickly as possible. We apologise for the inconvenience.
Get the Medium 30 Day for $14. Online only. New customers only. Offer ends 07/05/24. T&C apply.
Save 10% on Small 30 Day and above Prepaid Recharges when you opt-in to Auto Recharge. T&C apply.
It’s easy to transfer your number from your current provider to Lebara.
Bank up to 200GB unused data to use while your Lebara service is active. T&C apply. Find out more.
You’ll access data to use on our 4G or 5G network.
Our 5G network is rolling out to selected areas of major Australian cities. You can use your 5G approved device in a 5G coverage area. Check your coverage.
Our Lebara plans are speed capped, which means your network speed is capped to a maximum speed of 150Mbps. These speeds are the maximum potential speeds that you may get access to. The actual network speed you experience may be slower and will vary depending on various factors including your device, location, available bandwidth and source of download.
Our Medium, Large and Extra Large prepaid plans are 5G enabled.
With a 5G approved device you could access our 5G network if you are in a 5G coverage area. Our 5G network is rolling out in selected areas of major Australian cities. Check your coverage.
On our plans you’ll receive data at speeds of up to 150Mbps or 200Mbps, which is great for day-to-day usage of your mobile devices including standard definition video streaming, listening to music, video calling, web browsing, social media, email and messaging. This is maximum potential network speed and actual speeds will vary and may be slower.
With Auto Recharge, when your current plan expires, your prepaid service will be automatically recharged with the same plan as your most recent recharge. Auto Recharge is available on our 30 Day, Long Expiry and Data Only Plans.
Auto-recharge will be turned on by default if you have provided your payment card details to pre-authorise your purchase or if you have stored your payment details and you did not opt-out. You can opt-out at any time via your My Lebara account.
Yes. You can bring your current number across to Lebara when you activate your new plan.
Yes. All Lebara plans can be used with an eSIM, if your device is eSIM compatible.
Here are the steps to activate your eSIM.
Step 1
Purchase a Lebara Plan online and select eSIM in the checkout. Check that your device is eSIM compatible.
Step 2
Activate your plan through our online activation journey.
Step 3
Scan the QR code in the first email we sent you.
Step 4
Enter the 4-digit confirmation code in the second email we sent you.
Step 5
Your new Lebara plan is ready to use on your device with your eSIM.
For more information, check out our eSIM support page.
Yes, you can get a $2 SIM card only that doesn’t have any credit.
You then have the option to recharge your main balance to add credit and use a Pay As You Go Plan, or recharge with a Lebara plan to get data and call inclusions.
30 day Prepaid Plans
You must activate your Lebara SIM by the specified offer activation date to benefit from advertised offers. In any event, the Lebara SIM must be activated within 365 days of purchase. More information about the underlying plans on which the offers are based can be found in the individual plans’ Critical Information Summary (CIS). When you activate your Lebara SIM, you accept the Lebara Standard Form of Agreement. A summary and the full Lebara Standard Form of Agreement and Critical Information Summaries are available on our terms page. All offers subject to change. Recharge costs after the offer period are as set out in the plan CIS. Not transferrable or redeemable for cash. Not for commercial or resale purposes. Data for use in Australia. You can register up to a total of 4 Lebara mobile services under your name.
To use the Prepaid Plans service, you must first purchase a Lebara SIM Card or have an eSIM capable device. You bring your own mobile, tablet or laptop.
30 Day plans
For Extra Small 30 Day, Small 30 Day, Medium 30 Day, Large 30 Day and Extra Large 30 Day plans, all inclusions expire after 30 days or upon next recharge, whichever occurs first. See below for data banking. All offer end dates and recharge times are in Australian Eastern Standard or Daylight time (AEST/AEDT) in Sydney, Australia.
Bonus Data activation offer
For use in Australia only. Activation bonus data for first 30 days applicable to Extra Small 30 Day, Small 30 Day, Medium 30 Day, Large 30 Day, Extra Large 30 Day plans only. Activate by 19.08.2024 to receive bonus data. Standard data inclusions for subsequent recharges apply. New customers only.
Discount Offers
Discount available to new customers that purchase the $29.90 30 Day Starter Pack, $49.90 30 Day Starter Pack or $250 360 Day Starter Pack Online between 10th April and 7th May (unless extended) (‘promotional period’). Offer only available Online. Subsequent recharges will be at the standard price. Offer for personal use only. Not for commercial or resale purposes. Limit of 4 Starter Packs per person. Offer not transferable or redeemable for cash.
Auto recharge offer
For Extra Small 30 Day plan, sign up to auto-recharge to get 5GB bonus on all auto recharges made before 19.08.2024.
For Small 30 Day, Medium 30 Day, Large 30 Day and Extra Large 30 Day plans, get 10% off recharges with auto-recharge until 19.08.2024.
Auto-recharge will be turned on by default if you have provided your payment card details to pre-authorise your purchase or if you have stored your payment details and you did not opt-out. You can opt-out at any time via your My Lebara account.
Data Bank
All plans except Standard Plan/PAYG are eligible for Data Bank. Up to 200GB unused data in a 30 day period (or at the end of the term for data only plans) may be banked into a Data Bank for use in the next 30 day period if the plan is recharged or a new plan is purchased that includes a Data Bank (Data Bank plan) before the expiry date. You have a 48 hour grace period to recharge or purchase another Data Bank plan after the expiry date to bank accumulated data into your Data Bank, otherwise the data will be lost. Data in the Data Bank cannot be used during the grace period. Your Data Bank is not activated until unused data has been banked. Only included data and bonus data can be banked into your Data Bank. Data add-on data cannot be banked. Unused data in excess of 200GB expires on next recharge or expiry date, whichever is earlier. If all current included, bonus and Data Bank data is used before 30 days has elapsed (or before the expiry date for data only plans), access to data will cease unless you have a main balance (excess data charged at $0.02/MB) or until you recharge or purchase a data add-on or a new plan that includes data.
Data Gifting
All plans except Standard Plan/PAYG are eligible for Data Gifting. You may gift up to a total 10GB of data per 30 days from your Data Bank to any other Australian Lebara customers who are on a Data Bank plan with an activated Data Bank. A cap of 5 transfers per 30 days, with a minimum of 50 MB and a maximum of 2GB per transaction. Included and bonus data cannot be gifted until it has been banked into your Data Bank at the end of the 30 day period. Data from data add-ons cannot be gifted (only data from your Data Bank).
Unlimited Standard National Talk & Text
Excludes premium services and video calls. Personal use only. Fair use policy applies.
When you’re in Australia the following services are unlimited and included:
All other services are excluded, including but not limited to:
Unlimited International standard calls
Where included in your plan, includes standard voice calls from Australia to standard mobile and fixed line numbers in the selected list of countries. See plan CIS for availability and list of countries. Countries may change from time to time. Excludes all other services including premium services, special and overseas free phone numbers and video calls. Calls charged in per minute increments. Not available on Extra Small 30 Day or Standard/PAYG plans. Fair Use Policy applies.
Unlimited standard text to international countries
Where included in your plan, includes standard text from Australia to the selected listed countries. Excludes other services including premium services. Refer to plan CIS for availability and list of countries. Countries may change from time to time. Not available on Extra Small 30 Day or Standard PAYG plans. Fair Use Policy applies.
Bonus international minutes to selected countries in Zone 1
Where included in your plan, includes bonus standard voice call minutes from Australia to standard mobile and fixed line numbers in the selected list of countries. Excludes all other services including premium services, special and overseas free phone numbers and video calls. Activate or recharge by 19.08.2024 to receive bonus international minutes. Calls charged in per minute increments. Countries may change from time to time.
Standard international text
One SMS is up to 160 characters long.
5G and speed capping
Lebara uses the Vodafone network. You’ll access data on our 4G or 5G network. Vodafone’s 5G network is rolling out to selected areas of major Australian cities. You can use your 5G approved device, with an eligible Lebara plan, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to Vodafone’s 4G network. Actual speeds vary due to location & network congestion. To check coverage and for updates when 5G is coming to your area visit our network page. 5G is not offered on Extra Small 30 day plan, Small 30 day plan and Standard/PAYG plan. Our Lebara plans are speed capped, which means your network speed for 30 day voice plans is capped to a maximum speed of 150Mbps or 200Mbps (Extra Large 30 Day only). These speeds are the maximum potential speeds that you may get access to. The actual network speed you experience may be slower and will vary depending on various factors including your device, location, available bandwidth and source of download.
What can I do at 150/200Mbps?
From 10 April 2024, data is capped on our current in market plans at speeds of up to 150/200Mbps. This is typically suitable for day-to-day usage of your mobile devices including standard definition video streaming, listening to music, video calling, web browsing, social media, email and messaging. This is maximum potential network speed and actual speeds will vary and may be slower.
Early termination charge
You can cancel whenever you want. There is no fee for cancellation. However, if you terminate the plan prior to the plan expiry, the plan price and any remaining credit will not be refunded.
