Updated: 28 September 2026
This is the cookie policy of TPG Telecom Limited (“TPG Telecom”) and each of the brands and subsidiaries listed at the end of our Privacy Policy, including but not limited to Vodafone, TPG, iiNet, Lebara Mobile, Felix Mobile, Internode, and Kogan Mobile, (referred to as “TPG Group”, “we”, “us”, or “our” in this cookie policy).
TPG Telecom uses cookies and similar technologies to make our websites and apps work better for you, improve your experience, and deliver relevant advertising. This policy explains what cookies are, how we use them, and the choices you have. Where required by law, we will ask for your consent before placing non‑essential cookies. You can withdraw your consent at any time by adjusting your settings.
What are Cookies and how do we use them?
Cookies are small text files that are placed on your device when you visit our websites or use our apps. They help us recognise your browser or device, remember your preferences, and make our services work more efficiently and personally for you. We use cookies to provide and improve our products and services, measure traffic patterns and site performance, deliver personalised content and advertising, and analyse usage trends to enhance your experience.
We refer to cookies and similar technologies together as “cookies” in this policy, except where we mention a specific type.
Types of Cookies We Use
We use four broad categories of cookies and similar technologies. Essential cookies enable core features such as secure sign-in, page navigation, fraud prevention and network management. Performance and analytics cookies help us understand how people use our sites and apps, measure visits and usage patterns, diagnose errors and improve speed and usability. Functional cookies remember your preferences and settings such as language, region and sign-in preferences to make your experience smoother. Advertising and targeting cookies work with our partners to deliver and measure digital advertising tailored to your interests.
Other Technologies
In addition to cookies, we may use web beacons, tags, and pixels to measure campaign performance. We also use local storage and unique identifiers for app functionality.
We may also log your IP address. Your IP address is your computer’s electronic internet address. We may collect your IP address to see trends, run the website, track user movements, gather broad demographic information and for security and analytical purposes.
We also use device and online identifiers (such as your IP address, device identifiers and similar technical information) to assist us to detect and prevent fraud, including by disclosing such information to fraud detection service providers.
Managing Your Cookies
You can manage your cookie preferences by adjusting your browser settings to block or delete cookies. You can also opt out of personalised advertising by managing your cookie preferences in your browser or device settings. Please note that blocking cookies may affect the functionality of our websites and apps.
We work with trusted partners for advertising, analytics, and content delivery. These partners may set cookies or similar technologies when you interact with our services.
You can manage or opt out of cookies through links below:
These tools allow you to control interest-based advertising across participating companies.
More Information
For details on how we handle personal information, see our Privacy Policy
