Important information that may affect you

We have changes to our operations as per the regulation guidelines by ACMA that may affect your service. 

If you have more than 5 active prepaid services in Australia using credit card verification you may be required to update your verification details.
 
Please contact us so we can update your verification details and find the easiest possible solution for you to keep enjoying your Lebara services. 

Please choose the best option for us to get in touch with you.

Option 1 – Reach out to us!

Give our customer care team a call at 126 122 from your Lebara mobile during our operating times. 

MON-FRI -8AM-8PM (AEST)
SAT/SUN-9AM-6PM (AEST)

Option 2 – We contact you!

Send us an email at care@lebara.com.au with your contact number a suitable time that we can call you.

Lebara is committed to ensuring the security of our customers.
We thank you for your understanding on this matter and hope you continue to enjoy using our services!