Access to Personal Information

Can you access and correct the personal information we hold about you?

Yes, but there may be times where we cannot grant you access to the personal information we hold. For example, we may not grant access to information if it could interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

To request your personal information complete this form , and return it to the address provided. We won’t charge you for simply making the request or for making any corrections to your personal information. We may charge reasonable costs for carrying out your request.

If you think your personal information is out of date, or may not be accurate or complete you can ask for it to be updated. If we do not agree that there are grounds to change it, we’ll add a note to the personal information stating that you disagree.