Contact Us

If you have any questions about our services, including how to buy a Lebara Mobile Prepaid SIM or to learn more about how our services work please contact Customer Services.

Our opening hours are 9am to 8pm Monday to Friday (Sydney time) and 9am to 6pm on Weekends and Public Holidays.
Please dial 126 122 if you are calling from your Lebara Mobile.

If you are calling from any other fixed line or mobile in Australia please dial 1300 126 122

 

By Email

We really do value all of your comments, so please feel free to email us on customercareoz@lebara.com and we’ll be sure to reply as soon as we can!

By Post

If you would like to write to us we’d love to hear from you. Our address is:

Customer Care
Lebara Mobile
Level 6, 61 Lavender Street
Milsons Point
NSW 2061

Important numbers at a glance

Customer Services from your mobile

126 122

Free from your Lebara Mobile

Customer services from a fixed line or other mobile phones

1300 126 122

Calls charged at your service providers rate

If calling from overseas

+61 28622 6500

Calls charged at your service providers rate

Voicemail from your mobile

121

15c/minute. Flagfall applies

Voicemail from a fixed line

0414 121 121

Calls charged at your service providers rate

Theft or loss

1300 126 122

Calls charged at your service providers rate

Emergency Number

000, 112

Free