About Lebara Mobile

Who we are

Lebara Mobile launched the first ever low-cost international calls service in the Netherlands in 2004.  By the start of 2010 we had over 2.5 million customers in: the Netherlands, Denmark, Spain, Switzerland, the UK, Australia and Germany.

What we do

Lebara Mobile provides Prepaid SIM card customised to the needs of international communities, particularly migrant workers.  We believe that Lebara Mobile services always give our customers:

• Very low rates
• Instant connections
• High quality networks
• Multilingual customer services
• Reliable service
• No access codes
• No hidden charges
• No lost minutes

Lebara Mobile always works with best of breed partners to ensure the widest SIM card product and airtime availability in each country:

Lebara Mobile’s brand communications strategy is focused around engaging directly with customers through street sales & marketing campaigns, promotional events, PR & targeted advertising.

Lebara Mobile places great emphasis on communicating with customers on their terms, giving them online support and tailored customer services in a wide range of languages.

What we believe in

At Lebara we understand our services mean more to our customers than just making calls.  We know just how important it is for our customers to stay in touch & that’s why we stick to these brand values in everything we do:

• Always give customers value for money
• Ensure all our connections are great quality
• Make our products easy-to-use & our prices easy to understand
• Give our customers the convenience of direct-dial international mobile calling
• Make sure all our relationships are built on trust
• Always be empathetic to the needs of diverse communities