A guide to saying goodbye to 2G

2G will soon be disconnected across Australia for all networks. Lebara is the last to close with shutdown occurring on 30 June 2018.

Here’s what you need to know!

What is happening with 2G?

Thousands of Australians may soon need to upgrade their phones as the last of the 2G networks is permanently shutting down in June 2018. Closing down the little used 2G network will allow providers to offer a faster and a smoother connection on 3G & 4G. Are you one of those who will be affected?


What does the 2G shutdown mean for me?

If you’re still using a 2G device, you have until 30 June 2018, to move across to 3G or 4G. As Lebara is on the last of the 2G networks you will have no choice but to upgrade your handset.

After 30 June 2018, you’ll no longer be able to make or receive calls, including emergency calls, send or receive text messages, or use data services on your 2G devices.


How do I know if I’m using a 2G device?

If you can’t see an “E”, “H”, “H+”, “3G” or “4G/LTE” symbol on your phone, this may mean you’re still using a 2G device. In this case you would need to upgrade your phone.

Am I using the correct settings on my phone?

If you are using a 3G/4G device and yet not getting the 3G network, you may need to change the settings on your phone manually. You won’t need to change your device in such cases.

Help! Am I going to be without coverage soon?

If you’re still using a 2G device with Lebara it is a good time to switch.

The process is less difficult and costly than most people think – You can purchase 3G phones from a number of locations including supermarkets, department stores as well as mobile shops from as little as $20. Keep an eye out for specials at your local Coles or Woolworths and remember that devices locked to the Vodafone network will work with your Lebara SIM. To avoid interruption in your service, upgrade your phone NOW and continue connecting with your loved ones with Lebara.